Ten common internal tools across many companies include: an internal communication platform, a project or task manager, a CRM or customer record system, a support ticketing tool, an analytics dashboard, an HR portal for employee records and onboarding, an expense and approvals tool, a knowledge base or wiki, an automation platform for integrations and workflows, and an admin panel for managing roles, permissions, and configuration. Each organization builds versions of these that fit its size and maturity. Over time, many replace fragile spreadsheets or manual processes with purpose-built internal tools in these areas.
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